Success is a team effort!

Over the past 3 months, the average time it’s taken for a call to be answered by a real person at Lighthouse is just 4.2 seconds.

Our fantastic team handling the phones is trained not only in customer service but also in technical support, materials advice, order processing, and much more. They’re ready to help with a wide range of enquiries — quickly and efficiently.
 
At Lighthouse, we believe that answering the phone promptly is one of the simplest yet most important ways to support our customers and it’s a standard we remain committed to every single day.